Frequently Asked Questions

General Information

 What is Fırsat Kıbrıs?

 Each day, Fırsat Kıbrıs features an unbeatable deal on the best stuff to do, see, eat, and buy in your city. By promising businesses a minimum number of customers, we get discounts you won’t find anywhere else. We call it "collective buying power!"

 I like Today’s Deal - How do I get it?

Just click "Buy Now" before the offer ends at midnight.You'll be directed to a page to enter the buying quantity and credit card details. Once you’re charged, you’ll receive an sms whichincludes your check-code and an e-mail with a link to sign in and print your voucher. It has redemption instructions on it! The best option however is to print your coupon through the My Orders tab, accessible by clicking My Orders in the top right corner once you are logged in. Fırsat Kıbrıs is also fun to use with parents, grandparents, children, partners, neighbours, teachers, colleagues, school friends and comrades, and men who wear monocles. Work together to live your city for less!

 What happens if the deal doesnt reach its required minimum number of purchasers?

If not enough people sign up, then the deal is cancelled, and you wont be charged. Better luck next time! So if you really want the deal, be sure to either beg or threaten your friends and family.In others words, you can recommend the deal to your friends via Facebook,Twitter to help the reach the required minimum number of purchasers.

 Do I need to make use of my deal the same day I buy it?

Quite the contrary, though most coupons have an expiration date. So,the answer is no.You can  use your deal whenever you want ,but be careful about the expiration date.

How long do I have to wait to use my Coupon once I’ve purchased it?

You can use most Fırsat Kıbrıs coupons  the day after you purchase them – our featured businesses typically request we hold back the masses on the first day while they see to the phones.

Do I need to book in advance when using my coupon?

Advance booking is essential when redeeming your Fırsat Kıbrıs coupon  unless otherwise stated. Any further redemption instructions will be included in the how to make use of this deal section.

Do I need to mention Fırsat Kıbrıs when booking?

Please mention that you are a Fırsat Kıbrıs customer when booking your session.

I bought a deal - how do I use it?

Once you’re charged, you’ll receive an e-mail with a link to sign in and print your deal code. It has redemption instructions right on it! The best option however is to print your coupon through the My Orders tab.

Can I buy a Fırsat Kıbrıs deal a gift for someone else?

Yes. We communicate with all the businesses that we work with that coupons can be gifted. In other words,  you can give your Fırsat Kıbrıs coupon to whomever you want. Don’t worry if your name is on the coupon you are gifting—as long as the number hasn’t been used yet, your friend won’t have a problem using it.

How do I book?

There will be instructions and relevant contact details on your Fırsat Kıbrıs coupon.

Is Fırsat Kıbrıs safe?
Extremely. Your credit card number is transmitted by SSL directly to a secure electronic vault. At no time is your credit card information stored on our servers. Nonetheless, this security only applies if you log out of your Fırsat Kıbrıs account after use! It is your responsibility to keep your Fırsat Kıbrıs account secure.

My account

 I cant log into my account
Please note that you can subscribe to our newsletters without creating a Fırsat Kıbrıs  account. Therefore, the fact that you receive our emails does not mean you have registered. If your email address is not recognised, you will have to register to purchase a deal.

I can’t remember my password...
forgotten password link will send an email to your account-holding email address with a link to reset your password, but there can be a short time-lag before you receive this email.

My Deal Code

 I havent received my deal code!

Deal codes are  emailed out once you made you payment.

However, due to rising Internet security standards, deal codes are sometimes flagged as spam. In this case, your deal code could have been redirected to your Junk Mail folder or your mail provider may have rejected it altogether. To avoid this, be sure to  add to your Safe Senders list in your contacts.
Anyhow - not to worry! Your deal code can be accessed by logging in to your Fırsat Kıbrıs account. Once logged in,The My Orders tab holds all the deal codes you ever purchased with Fırsat Kıbrıs. From there onwards, click the link for the relevant coupon, print and go!

What is the cancellation policy?

Returns are handled on a case-by-case basis. Within the limits of reason, we’ll do what it takes to make you happy but unless there is something wrong with the purchase, we are generally unable to offer refunds after one week from the purchase date. We do operate a 7-day cancellation period, so if you are unhappy with your purchase, have changed your mind or have purchased too many vouchers/more vouchers than needed please e-mail us or give us a call on 229 04 33 or 0533 880 06 00 within 7 working days from the date of purchase from the email account registered with us relaying your feedback on the deal and the codes you wish us to cancel. On doing so, a refund will be processed for you and an email confirmation sent when your request has been actioned.

My reward credits

  Why should I recommend a friend?

 The chance of a deal having enough participants increases with every new user that joins Fırsat Kıbrıs. Therefore you should invite as many of your friends as possible, so that you have the greatest chance of getting your favourite deal! If you already have an account with us every time someone you have recommended buys their first deal, we will reward you with 5TL!

 How can I recommend a friend to Fırsat Kıbrıs?
There are many opportunities to recommend a friend to Fırsat Kıbrıs. On every deal you can find a link, which you can use to send invitations to friends using Twitter, Facebook or Email. On your personal Recommendation page, you can find your personal reference link, which you can post anywhere on the internet to get people to join up. Please note, we reserve the right to refuse or withdraw credit when the recommendation function is being abused.

I haven’t received my reward credit!
Your friend needs to create an account for the first time and have purchased their first deal within 72 hours of the referral. Your reward will appear as delayed: if after ten days the deal they bought has not been cancelled or withdrawn, and your friend’s payment went through successfully, we will credit your account with 5TL and your next deal will cost 5TL less!

 How long is the credit valid for?
Your credit is valid for a whole six months. Keep this in mind!

How can I spend my credit?
You can use your credit on any deal with us, and you redeem it on the payment page. If your credit is worth more than the cost of the deal because you have been recommending lots of friends, then whatever is left over can be redeemed on your next deal.